RETURNS AND REFUNDS
At Wet Pocket, every piece is individually hand-painted and made to order.
Because our work is fully customized and created specifically for each customer, we do not accept returns, exchanges, or issue refunds.
​
Please read the following carefully before placing your order:
​
-
Commissioned & Hand-Painted Work
-
Each garment is a one-of-a-kind artwork. Variations in colour, texture, and brushstroke are part of the creative process and are not considered flaws​.
-
-
No Returns or Refunds
-
Once an order is placed and work has begun, it cannot be cancelled, returned, or refunded.
-
We do not offer replacements for change of mind after the process has started.
-
-
Garment Condition & Care
-
Customers are responsible for providing garments in clean and wearable condition (if sending in their own).
-
Detailed care instructions will be provided with each order. Wet Pocket is not responsible for damage caused by improper care or normal wear and tear.
-
-
Damaged or Incorrect Orders
-
If your order arrives damaged in transit or if there is an error on our part, please contact us within 7 days of delivery with photographs. We will review each case individually.
-
​
​
By purchasing from Wet Pocket, you acknowledge and agree to this No Returns / Refunds Policy.


