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RETURNS AND REFUNDS

At Wet Pocket, every piece is individually hand-painted and made to order.

 

Because our work is fully customized and created specifically for each customer, we do not accept returns, exchanges, or issue refunds.

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Please read the following carefully before placing your order:

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  1. Commissioned & Hand-Painted Work

    • Each garment is a one-of-a-kind artwork. Variations in colour, texture, and brushstroke are part of the creative process and are not considered flaws​.

  2. No Returns or Refunds

    • Once an order is placed and work has begun, it cannot be cancelled, returned, or refunded.

    • We do not offer replacements for change of mind after the process has started.

  3. Garment Condition & Care

    • Customers are responsible for providing garments in clean and wearable condition (if sending in their own).

    • Detailed care instructions will be provided with each order. Wet Pocket is not responsible for damage caused by improper care or normal wear and tear.

  4. Damaged or Incorrect Orders

    • If your order arrives damaged in transit or if there is an error on our part, please contact us within 7 days of delivery with photographs. We will review each case individually.

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By purchasing from Wet Pocket, you acknowledge and agree to this No Returns / Refunds Policy.

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